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Website care and support

A website needs care after it goes live.

Care plans are for businesses that need updates, small fixes, forms checked, content changes, support and a practical person to contact when the website needs attention.

Care options

Choose the support route

Care is scoped manually. We first check what platform, hosting, access, risk and update frequency you have.

Light support

Starter Care

For small updates, form checks and basic website support when needed.

  • Small content updates
  • Contact route checks
  • Basic issue review
  • Manual support scope
Ongoing

Business Care

For businesses that need a practical website support relationship.

  • Priority support route
  • Regular checks
  • Content/support requests
  • Monthly care scope
Combined

Business Care + Hosting

For businesses that want hosting and support handled together.

  • Hosting support route
  • Website care
  • Email/domain awareness
  • Manual continuity plan
Once-off

Once-off Website Fix

For a specific problem, broken page, form issue, SSL warning or urgent fix.

  • Issue review
  • Safe next step
  • Quote before work
  • No secret details by form

Care can include

  • Text or image changes.
  • Form and contact-route checks.
  • Small design/layout fixes.
  • Hosting/domain/email coordination.

Care does not mean blind access

We do not ask for passwords or OTPs through public forms or WhatsApp. If access is needed, we guide a safer manual process.

Best first step

If you are unsure what is wrong, start with a Website Health Check so we can identify whether the issue is website, hosting, email, DNS or support-related.

Care enquiry

Ask about website care

Safety: Do not send passwords, OTPs, API keys, EPP/Auth codes, card details or secret credentials. We will guide any sensitive access process manually if it becomes necessary.